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Web Services
- Suspending / Unsuspending a Web Services Order
- Web Hosting
  - Using the Web Hosting Service
  - Listing, Searching and Managing Web Hosting
  - Web Hosting Service Guide
    - Directory and File Structure
    - Naming Files
    - Setting the Home or Default Page for your Website
    - Uploading Content to your Website
      - Where do I put the content of my Website?
      - Configuring and using various FTP Clients
        Should I use Active or Passive mode for FTP?
        Using FTP software to manage your Content
        CuteFTP
        3D-FTP
        Core FTP
        SmartFTP
        WinSCP
        FileZilla
        Using HTML Editor Software to Manage your Content
        Publishing content using Dreamweaver
        Uploading Content Using any Web Browser
        Using the File Manager within your Control Panel t
        Uploading content to your Website
        Copying/Moving Files/Directories
        Deleting/Renaming Files/Directories
        Setting File/Directory Permissions
        Archiving/Extracting/Downloading Files/Directories
        Searching for Files within your Website
        Viewing/Editing Files
        Calculating the size of Files/Directories
        File/Folder Permissions and Groups
        Do you allow Shell access via SSL/Telnet?
        Do you allow Anonymous FTP?
        FTP Logs
      - How can I view my website in a browser if my domai
      - Why aren't my website changes being saved?
      - What is Cache?
      - FrontPage Server Extensions (FPSE)
      - Data Transfer
      - SSL
        Issues that Digital Certificates Address
        Activate SSL for your Hosting Package
        Certificate Authority
        Generating a Certificate Signing Request (CSR)
        Installing your Keys-Certificate pair
        Generating a Self-signed Certificate
        Creating Back-up for your Certificate and Private
        Deleting your Certificate and Private keys
        Installing your Intermediate CA Certificate or CA
      - Back-up your Website
        Adding a Backup Policy
        Listing/Modifying and Deleting Backup Policies
      - Domain Aliases
        Domain Alias
        Adding Domain Aliases
    - Web Statistics
      - Web Statistics Management Settings
      - Protecting your Website Statistics using Password-
      - Automatically Deleting Raw Log Files after your We
      - Disabling Web Statistics
    - Logs and Log Rotation
    - Serving WAP Files
    - Controlling Access to your Website
      - Password Protect your Directories
      - Using the IP Deny Manager to Manage Access to your
    - Customizing Error Pages for your Website
    - Managing your Plesk Windows Hosting package
      - Accessing/Managing your Plesk Windows Hosting pack
      - Directory and File Structure of your Plesk Windows
      - IMPORTANT: Plesk Windows Hosting package User Guid
    - Windows Hosting
      - Managing FTP Users
        Adding an FTP User
        Viewing List of all FTP Users
        Changing the Password for an FTP User
        Deleting an FTP User
      - Databases
        What hostname do I use to connect to my MS SQL dat
        What is MS SQL?
        Which version of MS SQL is supported?
        Adding a MS SQL Database
        How do I set the database size and transaction log
        Managing MS SQL Database Users
        Adding additional MS SQL Database Users for a spec
        Changing Password of a MS SQL Database User
        Deleting MS SQL Database Users
        MS SQL Database User Roles and Permissions
        What hostname do I use to connect to my MS SQL dat
        How do I make a Backup copy of a MS SQL database?
        How do I restore a MS SQL database?
        MS SQL DTS (Data Transformation Service)
        How do I truncate transaction logs of a MS SQL dat
        How do I shrink a MS SQL database?
        What is the Maximum Number of Connections allowed
        How do I Upgrade my MS SQL 2000 database to MS SQL
        Deleting a MS SQL Database
      - DLL Manager
        Registering a DLL
        Unregistering a DLL
      - DSN Manager
        What is a DSN and how can I use a DSN or a DSN-les
        Adding a DSN
        Modifying/Deleting a DSN
      - Power Tools
        Content Management Software
        Tandem Server
        Installing / Reinstalling / Uninstalling Tandem Se
      - Virtual Directory Manager
        Adding a Virtual Directory
        Listing / Modifying an existing Virtual Directory
        Deleting an existing Virtual Directory
      - ASP Components
        ASPUpload Component
        ASPSmartUpload Component
        Active Server Component (ASPMail)
        Collaboration Data Objects (CDO)
        Collaboration Data Objects for Windows NT Server (
      - Managing subdomains on a Windows Web Hosting packa
      - Windows Hosting related Caveats
        Why are my ASP pages displaying an Error Message -
    - Managing your cPanel Linux Hosting package
      - Accessing/Managing your cPanel Linux Hosting packa
      - Directory and File Structure of your cPanel Linux
      - IMPORTANT: cPanel Linux Hosting package User Guide
      - Migrating your cPanel Linux Hosting package from a
    - Linux Hosting
      - Scheduled Task Manager
      - FTP Users
        Adding an FTP User
        Viewing a List of All FTP Users
        Modifying the Password for an FTP User
        Modifying the Disk Quota of an FTP User
        Restricting Access of an FTP User to a Specific Di
        Suspending an FTP User
        Unsuspending an FTP User
        Deleting an FTP User
      - Databases
        MySQL
        Version of MySQL we Support
        Adding a MySQL Database
        What hostname do I use to connect to my MySQL data
        Database Users
        Adding MySQL Database Users
        Changing the Password of a MySQL Database User
        Restricting Access of a MySQL Database User to All
        Defining Action Rights for a MySQL Database User
        Creating a Read-only Database User
        Suspending/Unsuspending a MySQL Database user
        Deleting a MySQL Database User
        Connecting to and Managing your Database using PHP
        Connecting Remotely to your Database
        Restricting Access Through mod_auth_mysql
        Testing MySQL database connectivity through a scri
        Importing data into a MySQL Database
        Exporting a Table from a MySQL Database to a Tab D
        Making a Backup Copy of a MySQL Database
        Restoring a MySQL Database
        Deleting a MySQL Database
      - Power Tools
        4Images - Image Gallery Management System
        Installing 4images
        Viewing Details of your Existing 4images Installat
        Uninstalling 4images
        Content Management Software
        Joomla!
        Installing Joomla!
        Viewing Details of your Existing Joomla! Installat
        Uninstalling Joomla!
        Nucleus
        Installing Nucleus
        Viewing Details of your Existing Nucleus Installat
        Uninstalling Nucleus
        osCommerce - eCommerce Shopping Cart Solution
        Installing osCommerce
        Viewing Details of your Existing osCommerce Instal
        Uninstalling osCommerce
        phpBB - Bulletin Board System
        Installing phpBB
        Viewing Details of your Existing phpBB Installatio
        Uninstalling phpBB
        PHP-Nuke - News Publishing System
        Installing PHP-Nuke
        Viewing details of your Existing PHP-Nuke Installa
        Uninstalling PHP-Nuke
        WordPress - Personal Publishing Software
        Installing WordPress
        Viewing Details of your Existing WordPress Install
        Uninstalling WordPress
      - Direct Download Manager
      - Bandwidth Theft Protection
      - Website Speed Booster
      - Redirect Manager
      - Auto-correct URL Spelling
      - Fix File Permissions Manager
      - Branded File Extensions (Custom MIME types)
      - Adding Sub-domains to your Linux Web Hosting Packa
      - Important Features of PHP5 version on ASK4Host.com
      - Linux Hosting Caveats
        Debugging Perl/CGI Scripts
    - Troubleshooting
      - Why am I getting a 500 Internal Server Error on my
      - How do I clear Temporary Internet Files in my Web
        How do I clear temporary Internet files in Interne
        How do I clear temporary Internet files in Interne
        How do I clear temporary Internet files in Netscap
      - Why am I denied access via FTP?
      - Formail mails not reaching their destination
    - Web Hosting Caveats
      - SMTP Server settings for sending mails through you
      - Shared Hosting Limitations
      - SymLinks Settings of cPanel Linux Hosting packages
  - Upgrading / Downgrading a Web Hosting Order
  - Renewing, Deleting Web Hosting Orders
    - Renewing, Deleting your Web Hosting Order
    - Bulk Renewal for Web Hosting
    - Renewal Reminder for Web Hosting Orders
  - Sample Scripts
    - Linux Hosting related Scripts
      - Feedback Forms
        PHP-based Form Mail (Feedback) Script
        Perl-based Form Mail (Feedback) Script
      - Script to Test MySQL Database Connectivity
    - Windows Hosting related Scripts
      - Active Server Component (ASPMail)
      - Collaboration Data Objects (CDO)
      - ASPUpload Component
      - ASPSmartUpload Component
      - Collaboration Data Objects for Windows NT Server (
  - Suspending/Unsuspending a Web Hosting Order
  - Moving or Pushing a Web Hosting Order from one Con
  - Resellers: Read this to Setup your Web Hosting Bus
  - DNS for Web Hosting
  - Domain / URL Forwarding for Web Hosting
- Website Builder
  - Listing, Searching and Managing Website Builder Or
  - Setting up your Website Builder Order
  - Upgrading / Downgrading a Website Builder Order
  - Renewing / Deleting Website Builder Orders
    - Renewal Reminder for Website Builder Orders
    - Renewing, Deleting your Website Builder Order
    - Bulk Website Builder Orders Renewal
  - Suspending/Unsuspending a Website Builder Order
  - Moving or Pushing a Website Builder Order from one
  - Resellers: Read this to Setup your Website Builder
  - DNS for Website Builder
  - Domain / URL Forwarding for Website Builder
- Website Design
  - Listing, Searching and Managing Website Design Ord
  - Specifying Requirements and Tracking Progress of y
  - Upgrading / Downgrading a Website Design Order
  - Renewing, Deleting Website Design Orders
    - Renewing, Deleting your Website Design Order
    - Bulk Website Design Orders Renewal
    - Renewal Reminder for Website Design Orders
  - Moving or Pushing a Website Design Order from one
  - Suspending / Unsuspending a Website Design Order
- Listing, Searching and Managing Web Services Order
- Upgrading / Downgrading a Web Services Order
- Renewing / Deleting Web Services Orders
  - Renewing, Deleting your Web Services Order
  - Bulk Web Services Renewal
  - Renewal Reminder for Web Services Orders
- Moving or Pushing a Web Services Order from a Cust
- Resellers: Read this to Setup your Web Services Bu
Free Email Service
- Using your Free Email Service
- Locating the Free Email Service Interface
- Managing the Free Email Service
- Free Email Service Caveats
  - No NS A records at Nameservers Failure Message
Reseller Guides
- Read this First: Reseller Account Startup Guide
- View these NEXT: Video Tutorials
- Creating a Demo Reseller Account
- SuperSite and PartnerSite Guide
  - Changing the URLs of your SuperSite and PartnerSit
  - What is SuperSite?
  - What is PartnerSite?
  - Using SuperSite and PartnerSite
  - Integrating SuperSite with your Customer Control P
  - Logging into the Admin Area for Customizing the Su
  - Customizing your SuperSite and PartnerSite Content
    - READ THIS FIRST: Understanding the Structure of th
    - Customizing the Content, Theme (CSS, Images, Javas
      - Adding/Editing a SuperSite/PartnerSite Theme or Ed
      - Configuring Multiple Language Support for the Supe
      - Editing the Existing Textual Content and Paragraph
      - Edit existing Images of SuperSite and PartnerSite
      - Changing CSS files in Supersite and PartnerSite
      - Making changes to the JavaScript menu in the Super
      - Adding/Editing your HTML pages in the Supersite an
      - Adding/Editing your Images in the Supersite and Pa
      - Download the Source (PSD) File of Images/Flash wit
      - Modifying the Links on the Static Bar of your Supe
      - Removing the Resellers tab from your SuperSite
      - Customize the Legal Agreements in SuperSite and Pa
      - Customizing the Page Titles of the SuperSite and P
      - Customizing the Error Messages in the SuperSite an
      - Modifying the Contact Us page on your SuperSite
      - Changing the Other Payment Options on the Check Ou
      - Keeping my Customized SuperSite/PartnerSite Conten
      - Selecting which Products are displayed on your Sup
        Customizing the TLDs (Domain Extensions) Display O
        Selecting which Web Services Plans to Display on y
    - Displaying the ICANN logo on my SuperSite/PartnerS
  - Optimizing your SuperSite for Search Engines
    - Adding Meta Tags to your SuperSite and PartnerSite
    - Analyzing Traffic as well as E-Commerce Transactio
    - Saving/Editing a Sitemap of your SuperSite/Partner
  - Integrating your Website's Domain Name Registratio
  - SuperSite and PartnerSite Caveats
    - Customizing the Error Messages in the SuperSite an
    - Some details are not appearing or not working in y
    - Your Customer can See Generic Customer Prices from
    - Suggested Retail Price Displayed on your PartnerSi
    - Content Modification Interface in your SuperSite/P
    - File Status Indication in your SuperSite/PartnerSi
    - Troubleshooting Delays in Displaying your SuperSit
- Branding Guide
  - Integrating your Website's Login Form with the Con
  - Customizing the URL for your Control Panels
  - Changing the URLs of your SuperSite and PartnerSit
  - Integrating your Website and Shopping Cart with yo
  - Customizing the Header and Footer of the Control P
  - Setting Branded Name Servers
  - Specifying your Sign Out URL
  - Branding your Web-based and Port 43 Whois Lookup R
  - Displaying the ICANN logo on your SuperSite/websit
  - Branding Caveats
    - No NS A records at Nameservers Failure Message
- Finance & Billing Guide
  - Read this First: Understanding the Billing System
    - Debit Notes
    - General Overview of Transactions
    - Invoices
    - Receipts & Credit Notes
    - General Finance Setting
    - Balancing (Payment) of a Pending Invoice/Debit Not
    - Cancellation of a Pending Invoice/Debit Note expla
    - Discounting an Invoice explained in Detail
    - Payment Collection System and Parameters explained
    - Currency issues, Conversion Rate, Selling Currency
    - Add Funds to your Customers/Sub-Resellers Account
    - Subtract Funds from your Customers/Sub-Resellers A
    - Refund Requests of your Customers and Resellers
    - Process to follow in case a Customer / Sub-Reselle
  - Manage Billing with your Customers / Sub-Resellers
    - Raising an Invoice
    - Raising a Debit Note
    - Raising a Receipt / Credit Note (Adding Funds)
    - Balancing (Paying) an Invoice / Debit Note
    - Modifying / Deleting / Cancelling a Pending Invoic
    - Processing Refund requests of your Customers and S
    - Modifying Total Receipts
    - What are Locked Funds?
    - IMPORTANT: Handling Orders Locked in Processing
    - Managing Payment Gateway Transactions
      - Managing AuthPending Payments received through Pay
      - Searching / Approving / Declining Payment Gateway
    - Customer / Sub-Reseller leaves the System for your
  - Manage Products and Pricing for Sub-Resellers and
    - Understanding Pricing Slabs
    - Understanding Pricing Bands
    - Understanding and Setting Specific Pricing
    - Understanding Calculation of Total Receipts for yo
    - Manage Products and Pricing
      - Domain Registration
      - Web Services (Email Hosting, Web Hosting, Website
      - Digital Certificate
      - Managing TLD Promotions
      - Product Signup
  - Understanding and Configuring Indirect Taxation Ru
    - Understanding Taxes and how the ASK4Host.com Tax E
    - Configuring a Tax Rule to collect Indirect Tax fro
  - My Billing with ASK4Host.com
    - Adding Funds in your Debit Account
    - Balancing a Pending Invoice or Debit Note
    - Requesting a Refund
    - What are Locked Funds?
    - Changing my Selling and Accounting Currency
- Payment Gateway Integration Guide
  - Payment Gateway Transaction types and Access Level
  - Payment Gateway Risk Assessment Report
  - Managing Payment Gateway Transactions
  - Integration with PayPal Gateway
    - About PayPal
    - Adding / Modifying a PayPal Standard Checkout Gate
    - Adding / Modifying a PayPal Direct Payment API Gat
    - PayPal Integration Caveats
  - Integration with Authorize.Net's Credit Card Gatew
    - About Authorize.Net
    - Adding / Modifying Authorize.Net Credit Card Gatew
    - Authorize.net Integration Caveats
  - Integration with PayPal (formerly Verisign) Payflo
    - Adding / Modifying PayPal Payflow Pro Gateway
    - About PayPal Payflow Pro
  - Integration with version 1 and/or 2 2Checkout Cred
    - About 2Checkout.com
    - Adding / Modifying 2Checkout version 1 and/or vers
  - Integration with WorldPay Credit Card Gateway
    - About WorldPay
    - Adding / Modifying a WorldPay Credit Card Gateway
  - Integration with Moneybookers Credit Card Gateway
    - About Moneybookers
    - Adding / Modifying a Moneybookers Credit Card Gate
  - Integration with Transecute's Credit Card Gateway
    - About Transecute
    - Adding / Modifying a Transecute Gateway
  - Integration process with Any Other Payment Gateway
  - Payment Gateway Caveats
    - Handling of transactions stuck at AuthStarted stat
- Reseller Control Panel Guide
  - Sending Mails to your Sub-Resellers and/or your Cu
  - Setting your Personal Information
    - Changing your Username [Email Address], Brand Name
    - Restriction on Change of Country and Legal Name
    - Setting your Billing, Sales, Support and Abuse Des
  - Changing your Control Panel Password
  - Manage Products and Pricing for Sub-Resellers and
  - Managing Products
    - Domain Registration Default Settings
      - Setting your Default Name Server Information
      - Setting your Whois Format
  - Managing your Customers
    - Adding a Customer
    - Listing / Searching your Customers
    - Exporting a List of your Customers as a CSV Report
    - Generating and Modifying Passwords
    - Modifying a Customer's Profile Details
    - Suspending / Unsuspending a Customer
    - Deleting a Customer
    - Billing
    - Listing all Orders belonging to a Customer
    - Mail Preferences
    - Sending Emails to your Customers
    - Displaying Announcements in your Customers Control
  - Managing your Sub-Resellers
    - Adding a Sub-Reseller
    - Managing Pending Sub-Reseller Sign-ups
    - Listing / Searching Sub-Resellers
    - Exporting a List of your Sub-Resellers as a CSV Re
    - Generating and Modifying Passwords
    - Modifying a Sub-Reseller's Profile Details
    - Suspend / Unsuspend a Sub-Reseller
    - Listing all Orders belonging to a Sub-Reseller
    - Billing
    - Sending Emails to your Sub-Resellers
    - Displaying Announcements in your Sub-Resellers Con
  - Managing Company Users
    - Adding a Company User
    - Login Details for Company Users
    - Setting Menu Permissions
    - Setting Action Rights
    - Listing your Company Users and Modifying their det
    - Deleting a Company User
  - Listing All Orders under your Reseller Account
  - Reseller Control Panel Tools
    - Reports
      - Sales Report
      - Forex Report
      - Receipt Report
      - Payment Gateway Report
      - Balance Report
      - Tax Report
      - Data Export Portal
    - Spam Processing Tool
    - Viewing your Login History
    - Viewing all important Announcements posted in your
  - Displaying Announcements in your Sub-Resellers and
  - Legal Agreements
  - Interface Settings
  - Reseller Control Panel Caveats
    - Session Timeout
- Product Setup Guides
  - Domain Registration Setup Guide
  - Web Services Setup Guide
  - Digital Certificate Setup Guide
  - Defining Product Promotions
- Reseller API Guide
  - HTTP API
    - Access and Authentication
    - Request Parameter Data Types
    - Response Formats
    - API Requests
      - Domains
        Cancelling a Transfer
        Check Availability
        Suggest Names
        Register
        Validating a Transfer Request
        Transfer
        .EU Transfer
        EU Trade
        Activating a Transferred .UK domain name
        Renew
        Search
        Getting a Customer's Default Name Servers
        Getting Order Id
        Getting details of the Domain Registration Order
        Modifying Name Servers
        Adding Child Name Servers
        Modifying Child Name Server Names
        Modifying a Child Name Server IP address
        Deleting Child Name Servers
        Modifying Contacts
        Enabling the Theft Protection Lock
        Disabling the Theft Protection Lock
        Getting the List Of Locks Applied on a domain name
        Getting TEL CTH Login Details
        Modifying TEL Whois Preference
        Resending the Transfer Approval Mail
        Releasing a .UK domain name
        Deleting a domain name
        Restoring a domain name
        Rechecking NS with .DE Registry
        Associating/Disassociating .XXX Membership Token/I
      - Contacts
        Adding a Contact
        Modifying Contact Details
        Getting Contact Details
        Searching for Contacts
        Getting the Default Contact Details
        Associating Extra Details with a specified Contact
        Deleting a Contact
        Adding a .COOP Sponsor
        Getting .COOP Sponsors associated with a Customer
        Getting .CA Registrant Agreement
      - Customers
        Signing Up
        Modifying Customer Details
        Getting Customer Details By Username
        Getting Customer Details By ID
        Generating a Token
        Authenticating a Token
        Changing a Customer's Password
        Search
        Deleting a Customer
      - Resellers
        Get Reseller Details
        Signing Up
        Generate Token
        Authenticate Token
        Getting Promo Prices
        Generating Temporary Password
        Search
        Modify Details
      - Common
        Pricing
        Getting the Customer Pricing
        Getting the Reseller Pricing
        Getting Reseller Cost Pricing
        Billing
        Getting Transaction Details of a Customer
        Getting Transaction Details of a Reseller
        Getting Greedy Transactions of a Customer
        Getting Greedy Transactions of a Reseller
        Paying Customer Transactions
        Getting a Customer's Available Balance
        Executing an Order Without Payment
        Search Transactions Of Customers
        Search Transactions of a Reseller
        Search Archived Transactions Of Customers
        Getting Customer Balanced Transactions
        Getting a Reseller's Available Balance
        Adding Funds in a Customer Account
        Adding Funds in a Reseller Account
        Adding a Debit Note in a Customer Account
        Adding a Debit Note in a Reseller Account
        Adding a Miscellaneous Invoice in a Customer Accou
        Adding a Miscellaneous Invoice in a Reseller Accou
        Order Management
        Suspend
        Unsuspend
        Actions
        Searching Current Actions
        Searching Archived Actions
        Legal Agreements
        Get Legal Agreements
        Payment Gateway
        Getting the Allowed List For a Customer
        Getting the List For a Reseller
        Getting Customer Transactions
      - Products
        Check Availability
        Get Details
        Get ProductCategory-ProductKeys Mapping
        Get Plan Details
        Move
      - Web Services (Email, Web Hosting, Website Builder,
        Email, Single Domain Hosting, Website Builder, Web
        Add
        Renew
        Modify/Upgrade
        Enable SSL
        Enabling Maintenance
        Delete
        Get Details
        Get Plan Details
        Get Active Plan Categories
        Get Customer Pricing
        Get Reseller Pricing
        Get Reseller Pricing Based On Pricing Bands (Mock
        Getting Order Id
        Search Orders
        Get Modify/Upgrade Price
        Multi Domain Hosting Plans
        Renew
        Add
        Modify/Upgrade
        Enable SSL
        Delete
        Get Details
        Get Plan Details
        Getting Order Id
        Search Orders
        Get Modify/Upgrade Price
        Get Customer Pricing
        Get Reseller Pricing
        Reseller Linux Hosting Plans
        Add
        Renew
        Modify/Upgrade
        Add Dedicated IP
        Delete Dedicated IP
        Delete
        Get Details
        Get Plan Details
        Get Order Id
        Search Orders
        Get Modify/Upgrade Price
        Get Customer Pricing
        Get Reseller Pricing